Jewellery Care and Maintenance
Santinni jewellery is crafted from 925 Sterling Silver, plated in Rhodium or Gold, and with the proper care and maintenance it will be cherished for a lifetime.
As a general rule, jewellery should be the last thing you put on in the morning and the first thing you remove in the evening.
When not worn, store your jewellery in it's microfiber pouch, to protect it from scratches and wear. Remove your jewellery when showering, swimming or applying perfumes and lotions.
Cleaning your jewellery
A safe way to clean most jewellery is to pour a small amount of a mild liquid soap in lukewarm water and use a small, soft brush. If the jewellery needs an extra good clean, please leave it to soak for about 10 minutes. Rinse with clean water and pat dry with a soft, clean cloth.
Polishing
Our jewellery is plated in Rhodium or Gold in order to prolong its lustre and shine. For daily care, gently wipe the jewellery with a soft cloth. Do not polish the pieces aggressively as this may wear away the plating. Avoid contact with abrasive or rough surfaces as a scratch may cut through the plated surface. Do not expose to silver polishing liquids and ultrasonic cleaning.
Protecting your jewellery
Corrosion of jewellery occurs under moist or wet conditions, especially when also exposed to warmth and air. Perspiration is a common cause of corrosion. Jewellery should never be worn whilst showering, swimming, in the sauna or when participating in sports.
Ensure jewellery does not come into contact with make-up, hairsprays, creams and perfumes, as they can speed up the tarnishing process. Avoid exposing your jewellery to household chemicals including bleach and ammonia as they can damage the metals.
Warranty
All Santinni jewellery pieces come with 6 months warranty against manufacturing defects. Such defects occur within the first few times the piece is worn and such items are replaced free of charge.
Please note that our warranty does not cover the following:
-Loss or accidental damage
-Damage from regular wear and tear. This includes broken chains and clasps, scratches, dropped stones.
-Damage from improper use or storage (pulled chains, bent studs, lost earring backs, dropped items, oxidation due to improper storage)
-Items purchased through our partner retailers. Please reach out to the retailer directly.